100% Satisfaction Guarantee Details

Launch By LegalShield’s 100% Satisfaction Guarantee

In addition to certain guarantees provided by law, Launch By LegalShield guarantees your satisfaction with our services and support. If you are not satisfied, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future Launch By LegalShield orders.

Launch By LegalShield Satisfaction Guarantee Details:

1. If you’re not satisfied, simply call us toll-free at (844)-699-7076 during our normal business hours. All requests must be within 60 days of purchase and we will process your request within 2 business days after we’ve received all of the documents and materials sent to you. For example, if we create an LLC for you, you would have to return all of the documents and we would take over the LLC that was created. We will not be able to refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Additionally, we cannot refund any money paid by you directly to third parties.

2. If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your Launch By Legalshield’s  account. If you do not complete the replacement order we will refund the amount that will be credited back to the original form of payment.

3. Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a LLC filing for legal reasons beyond the scope of Launch By LegalShield’s  service. In some cases, a government backlog can lead to long delays before your process is complete. Problems like these are beyond our control and are not covered by this guarantee.

4. Our guarantee only covers satisfaction issues caused by Launch By LegalShield- not changes to your situation or your state of mind. So if you decide that you don’t want an LLC for some reason but we have not done anything wrong this guarantee would not apply.

This website gives a general overview of LegalShield’s legal plan coverage. The benefits and prices described are not available in all states and Canadian provinces. See specific details on terms, coverage, pricing, conditions and exclusions by selecting your state or province in the cart.

LegalShield provides access to legal services offered by a network of provider law firms to LegalShield members and their covered family members through membership based subscription. Neither LegalShield nor its officers, employees or sales associates directly or indirectly provide legal services, representation or advice.

LegalShield works with partners and affiliates whose websites are linked with LegalShield and controlled by parties other than LegalShield (each a "Third-Party Site"). LegalShield is not responsible for and does not endorse the availability, contents, products, services, or use of any Third-Party Site, any website accessed from a Third-Party Site and does not guarantee the content or quality of the products or services provided by Third-Party Sites. If you have purchased a package that includes a Third-Party Service, the third party may contact you by email or phone with instructions on how to access your benefits, and you may be required to accept additional terms that are located on the Third-Party Site.